Privacy Policy ktv789 —
Your Data Is Fully Protected

ktv789 ("we", "Platform") is committed to protecting the privacy of every member who uses our services. This Privacy Policy applies to all information collected through our official website ktv789, our mobile app, and our official communication channels.

As an online sports betting and casino platform operating in Malaysia, we understand the importance of member trust. Every detail you share with us is handled responsibly and used only for the purposes clearly stated in this document.

This policy is formulated in accordance with the principles of Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices in the handling of users' personal data.

ktv789 only collects information that is strictly necessary to provide a safe and seamless service to members. The following are the categories of data we collect:

Registration and Identity Data

• Full name as stated on your identity document
• Date of birth for age verification (18 years and above)
• Email address for account communications
• Phone number for two-factor authentication and important communications
• KYC information including a copy of your MyKad or passport for identity verification purposes

Financial Data

• Bank account or e-wallet owner name
• Bank account number (stored in encrypted format)
• Deposit and withdrawal transaction records

Usage and Technical Data

• Device IP address when accessing the platform
• Web browser type and operating system
• Betting history and gaming activity
• Login records and gaming session timestamps

Every piece of data collected by ktv789 has specific and legitimate purposes. We do not use your data for any purpose outside the scope stated below:

Primary Purpose

• Account Management — processes registration, verifies identity, and manages your account settings
• Financial Processing — processes deposits, withdrawals, and transaction settlements accurately and securely
• Platform security — detects and prevents fraud, money laundering, and unauthorised access
• Customer Support — enables our team to provide relevant assistance based on your account records
• Legal Compliance — fulfils the reporting and documentation requirements set by relevant authorities

Secondary Purpose

• Service Improvement — analyses usage patterns in aggregate (not individually) to improve the platform experience
• Important communications — sends notifications related to your account, policy changes, or important security information
• Relevant promotions — contacts members regarding relevant offers and bonuses, provided the member has not opted out of receiving such communications

ktv789 does not share members' personal information with third parties except in the limited circumstances stated below. In all cases, data sharing is restricted to only the information strictly necessary.

Trusted Service Providers

We work with selected third-party providers to support platform operations, including payment processors, cloud service providers, and identity verification systems. All these partners are bound by strict confidentiality agreements and are only permitted to use data for specified purposes.

Legal Requirements

In certain circumstances, ktv789 may be required to disclose member information in response to valid court orders, directives from competent authorities, or anti-money laundering (AML) reporting obligations. We will notify affected members of any such disclosure unless prohibited by law.

What We Do Not Do

• Does not sell members' personal data to any party
• Does not share information with third-party advertisers or marketing companies
• Does not transfer data to overseas entities without adequate safeguards

ktv789 continually invests in security infrastructure to ensure members' data remains protected at all times. Our security measures encompass multiple layers of technical and operational safeguards.

Technical Security Measures

• Data encryption in transit — all communications between your device and our servers use TLS 1.3 protocol with 256-bit SSL encryption
• Data encryption at rest — sensitive information such as passwords and financial data is stored in encrypted format using strong hashing algorithms
• Multi-layered firewall — a multi-layered firewall system protects our servers from unauthorised access and external attacks
• 24/7 Monitoring — our security team continuously monitors systems to detect any suspicious activity
• Two-Factor Authentication (2FA) — members are encouraged to enable 2FA for an additional layer of account protection

Operational Security Measures

• Access to member data is restricted to staff with a legitimate business need only
• All staff who handle personal data undergo regular data protection training
• Internal and external security audits are conducted on a scheduled basis

ktv789 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how our platform is used.

Types of Cookies Used

• Essential Cookies — required for core platform functions such as login verification and session management. These cookies cannot be disabled.
• Performance Cookies — collects anonymous data on how members use the platform to help us improve our services
• Functional cookies — saves your preferences such as language, display settings, and notification preferences so you do not need to reconfigure them each time

Managing Cookies

You can manage cookie usage through your web browser settings. However, disabling essential cookies may affect platform functionality and may prevent you from logging in or using certain features properly.

As a member ktv789, you have certain rights regarding your personal data, which we fully respect. These rights are subject to applicable legal requirements.

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within 14 working days from the date the request is received.

Right to Rectification

If you find that any information we hold is inaccurate or outdated, you may request a correction. Most basic information can be updated directly through the profile settings in your account.

Right to Erasure

You may request the deletion of your personal data under certain circumstances, for example when the data is no longer needed for its original purpose of collection. Please note that some data may need to be retained to fulfil legal or contractual obligations.

Right to Object to Processing

You have the right to object to the use of your data for direct marketing purposes at any time. Once the request is received, we will immediately cease using your data for that purpose.

ktv789 retains members' personal data only for as long as it is needed for the purposes stated in this Privacy Policy or as required by applicable Malaysian law.

When your account is closed voluntarily or for other reasons, your personal data will be retained for a specific period depending on the data category, as shown in the Section 2 table. After the retention period ends, data will be permanently deleted or anonymised.

Data required to comply with legal obligations — particularly financial records for audit and reporting purposes — will be retained for the minimum period prescribed by the relevant laws, even after the account has been closed.

Platform ktv789 is intended exclusively for individuals aged 18 and above. We do not knowingly collect any personal information from minors.

If we find that information from an underage individual has been collected without our knowledge, the account in question will be terminated immediately and all related data will be deleted in the shortest time reasonably practicable.

If you are a parent or guardian and suspect that your child has registered on our platform, please contact the support team ktv789 immediately. We will take prompt action to resolve the matter.

ktv789 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. All amendments will be published on this page with a clear effective date.

For significant changes, we will notify members via in-platform notifications or registered email before the amendment takes effect. Continued use of the platform after the effective date constitutes acceptance of the revised terms.

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact the Data Protection Officer ktv789 through:

We are committed to responding to all privacy-related enquiries within 3 working days from the date the request is received.